FAQs

If you have any questions, give us a call, or have a look here to see if we can answer now, with some of our frequently asked questions.

Frequently Asked Questions

How long will my kitchen installation take?
It’s understandable that you will want to know the expected timeline for your kitchen. Once we know the size of your project and the scale of work required, we will provide a clear timeframe and update you quickly if changes occur.

What does the installation service include?
We will provide a detailed quote and confirmation of all work to be undertaken after we have spoken to you about your project. We can project manage all elements of your new kitchen, including bespoke worktops, tiling, plumbing, electrics, flooring, and removal of your old kitchen.

Are you qualified and fully insured to carry out the work?
We are fully qualified and hold full public liability insurance. For added peace of mind, you will find us on Checkatrade, and you can read our Google Reviews.

Is waste removal, such as the old kitchen and packaging, included?
Yes, we rip out, remove and dispose of all your old kitchen and appliances, and we get rid of all packaging from your new kitchen. If gas pipes, plumbing or electrics need sealing or moving in the process, we will project manage the necessary tradespeople.

How much will the kitchen installation cost, and what does the quote cover?
We will provide a detailed quote covering all elements of the project. Every kitchen is bespoke, and therefore your quote will reflect your specific wants and needs. We will either quote for the entire supply and installation, including any additional service or trade requirements, or we will quote for installation only, if you decide to combine a number of suppliers.

Can we use our plumber, electrician or other suppliers?

If you would like to use your contacts for the other services required, that is absolutely fine. You must be aware that if you take on project managing your kitchen, you may find it takes significantly longer. It can be hard to coordinate the availability of different tradespeople who do not frequently work together. We will always do our best to fit within the time frames requested to meet the proposed finish date.

What makes you the best Kitchen Installation company?

Our aim with every single kitchen that we fit is to make sure that you are thrilled, not just with the end result, but also the journey in getting there – a satisfied client is the best form of marketing for a business, and most of our work comes from word of mouth referrals from happy clients.

Glossary of terms you might have heard, but are not entirely clear on:

Base Units: Cabinets that sit on the floor and support the worktop. They provide storage and house appliances.
Blind Corner Unit: A base cabinet designed for corners, with part of the unit not visible or easily accessible, maximising dead space.
Built-In: Appliances integrated within cabinetry, providing a seamless appearance.
Built-Under: Appliances installed under a worktop, typically dishwashers, fridges, or ovens.
CAD (Computer-Aided Design): Software used for creating detailed kitchen plans and layouts for precise fitting.
Canopy Hood: An extractor fan built into a canopy unit above a hob or cooker.
Carcass: The internal structure or body of a cabinet, on which doors and shelves are attached.
Composite Worktops: Work surfaces made from a blend of materials, like quartz and resin, offering durability and style.
Cornice: Decorative trim fitted to the top of wall units to conceal cabinet tops and add a finished look.
Cut-out: A hole cut into a worktop for fitting elements like sinks or hobs.
Edging/ABS Edging: Protective or finishing strips applied to exposed edges of worktops for a clean and robust finish.
End Panel: Decorative panel fixed to the end of a row of units to create a neat finish.
Filler Piece: Small panel used to bridge gaps between cabinets and walls for a seamless finish.
Granite Worktops (Stone Worktops): Natural stone, cut and polished for exceptional durability and visual appeal. Long-lasting, luxurious, easy to clean.
Handleless Kitchen: This can mean doors with push to open mechanisms or it might mean hidden handles.
Hardwood: Typically oak or walnut would be used for cabinets, shelving and units.
Integrated: Appliances are completely hidden from view by matching kitchen doors.
Kidney Corner: A corner base unit fitted with a kidney-shaped rotating shelf ( like a lazy Susan) to maximise corner storage.
Laminate: A synthetic material used to cover worktops and cabinet fronts, known for affordability and quick cleaning.
Layout: The general arrangement of cabinets and appliances (U-shaped, L-shaped, Island, etc.).
Magic Corner: Pull-out storage solution making use of awkward corner spaces by bringing items out to the kitchen front when opened.
MDF (Medium Density Fibreboard): Engineered wood product commonly used for cabinet doors and panels due to its smooth finish.
Mitre: A woodworking joint created when two pieces of material are each cut at an angle, so that when joined together, they form a clean corner.
Overhang: The part of the worktop that extends beyond the unit beneath it, often used for breakfast bars or islands.
Pantry: A dedicated cabinet or room for storing food and kitchen items.
Pelmet: Narrow trim fitted to the underside of wall cabinets, often concealing lighting or cabinet construction.
Plinth or Kickboard: A panel running along the bottom of base units to hide cabinet legs and gaps.
Soft Close: This can refer to both soft close hinges for doors and soft close drawer runners.
Tall Units (Columns): Vertically oriented cabinets, often used for pantries or to house built-in appliances like ovens or fridges.
Upstand: A short piece of matching worktop that runs up the wall, helping to cover the join between worktop and wall.
Wall Units (Wall Cabinets): Cabinets mounted on the wall above the worktop for storing plates, cups, and everyday items.
Work Triangle: The optimal arrangement between the sink, hob, and fridge to ensure efficient kitchen workflow.